How to Cancel Costco Membership

How to Cancel Costco Membership : If you’re considering canceling your Costco membership, you’re not alone. Many members reassess their needs and decide to cancel their memberships for various reasons. Whether it’s to save money, a change in shopping habits, or a relocation, canceling your Costco membership is straightforward. Here’s a detailed guide on how to do it.

Reasons for Cancelling a Costco Membership

Before diving into the cancellation process, it’s helpful to understand why someone might want to cancel their membership. Common reasons include:

  • Budget Constraints: Saving on annual membership fees.
  • Shopping Preferences: Switching to other retailers or preferring online shopping.
  • Relocation: Moving to an area without a nearby Costco.
  • Change in Lifestyle: Smaller households may not need bulk purchases.
  • Dissatisfaction: Unhappy with products or services.

Understanding Costco’s Membership Policy

Costco offers a satisfaction guarantee on their memberships. If you’re not satisfied, you can get a full refund at any time. This policy makes the cancellation process hassle-free. Whether you’ve been a member for a month or several years, you can cancel and receive a refund for the remaining membership period.

How to Cancel Your Costco Membership

1. In-Store Cancellation

The most common way to cancel a Costco membership is by visiting a Costco warehouse.


  1. Locate the Membership Counter: When you enter the warehouse, head to the membership counter. This is usually near the entrance.
  2. Speak to a Representative: Inform the representative that you wish to cancel your membership. Be prepared to show your membership card.
  3. Process the Cancellation: The representative will process your request. They might ask for feedback on why you are canceling.
  4. Receive Your Refund: The refund will be processed immediately. You will receive it in the same form as your original payment method.

2. Online Cancellation

As of now, Costco does not offer a direct online cancellation option. However, you can start the process by contacting their customer service via the website.


  1. Visit Costco’s Website: Go to the official Costco website.
  2. Log In: Use your membership credentials to log in to your account.
  3. Contact Customer Service: Navigate to the customer service section and find the contact options. You can either email or use the chat feature.
  4. Request Cancellation: In your message, state that you wish to cancel your membership. Provide your membership number and other relevant details.
  5. Follow Up: A customer service representative will guide you on the next steps, which may involve visiting a warehouse for the final process.

3. Phone Cancellation

You can also cancel your membership over the phone. Call Costco Member Services at 1-800-774-2678


  1. Call Costco’s Customer Service: Dial the customer service number, which can be found on the Costco website.
  2. Provide Membership Details: Be ready to give your membership number and other identification details.
  3. Request Cancellation: Clearly state your intention to cancel your membership.
  4. Follow Instructions: The representative will instruct you on the next steps. This may include mailing your membership card or visiting a warehouse.

4. Mail Cancellation

If you prefer to cancel by mail, follow these steps:


  1. Write a Cancellation Request: Draft a letter stating your intention to cancel your membership. Include your name, membership number, and contact information.
  2. Mail the Letter: Send the letter to Costco’s corporate headquarters. The address is typically available on their website.
  3. Wait for Confirmation: Once the letter is received, Costco will process your cancellation and send you a confirmation. Refunds will be issued as per their policy.

What to Expect After Cancellation

After canceling your membership, you will no longer have access to Costco’s member-exclusive benefits. This includes shopping in-store, using the Costco gas stations, and accessing online member prices.

Your refund will be processed immediately if you cancel in-store or may take a few days if done via phone or mail. It will be returned to the original payment method.

Returning Membership Cards

Costco usually requires you to return your membership card upon cancellation. If you cancel in-store, you can hand it over to the representative. For mail cancellations, include the card in your letter. This helps ensure that your membership is fully deactivated.

Rejoining Costco

If you change your mind in the future, rejoining Costco is easy. You can sign up for a new membership online or in-store. Keep in mind that you will need to pay the membership fee again.

Alternatives to Costco Membership

If you decide to cancel your Costco membership, there are several alternatives to consider:

  • Sam’s Club: Another popular warehouse club offering similar products and services.
  • BJ’s Wholesale Club: Known for its wide range of products and services.
  • Amazon Prime: Offers bulk shopping options and other benefits like free shipping and streaming services.
  • Local Supermarkets: Many local supermarkets offer bulk purchasing options without a membership fee.


Canceling your Costco membership is a straightforward process, thanks to their satisfaction guarantee policy. Whether you choose to cancel in-store, online, by phone, or by mail, you can expect a hassle-free experience. If you’re not satisfied with your membership or if your circumstances have changed, don’t hesitate to cancel and receive a refund. Remember, you can always rejoin Costco if you decide their services meet your needs in the future.

Read more

Leave a Comment